FAQ
Frequently Asked Questions
Everything you need to know before booking your lash appointment, from preparation to aftercare.
Where do you serve?
What services do you offer?
We offer:
- Classic lash extensions
- Hybrid lash extensions
- Volume lash extensions
- Fills (maintenance)
- Lash removal
- Lash lift
- Lash tint
- Brow lamination
How do I book an appointment?
Book online at www.lashesbyorel.com. If you are unsure what to book, choose the closest option and we will confirm the best service during your consultation.
Choosing the Right Service
What is the difference between Classic, Hybrid, and Volume?
- Classic: one extension per natural lash for a clean, natural look.
- Hybrid: a mix of classic and volume for texture and medium fullness.
- Volume: lightweight fans for a fuller look and more density.
Which set should I choose if I want a natural look?
Which set should I choose if I want a soft glam look?
Which set should I choose if I want the fullest look?
I am new to lash extensions. What do you recommend?
Do you offer a “wispy” look?
Can I switch styles later?
Lash Fills and Maintenance
What is a fill?
When should I book a fill?
What fill should I book?
- 1-week fill: $60
- 2-week fill: $100
- 3-week fill: $120
What if it has been more than 3 weeks?
Can I get a fill if my last set was done somewhere else?
Appointment Timing
How long does a full set take?
Typical ranges:
- Classic Full Set ($120): 2 hr 15 min to 2 hr 45 min
- Hybrid Full Set ($140): 2 hr 30 min to 3 hr
- Volume Full Set ($150 to $160): 2 hr 45 min to 3 hr 15 min
Times vary based on your natural lashes and desired look.
How long do fills take?
- 1-week fill: 45 to 60 min
- 2-week fill: 60 to 75 min
- 3-week fill: 75 to 90 min
How long does removal take?
Preparation and What to Expect
How should I prepare for my lash appointment?
For best results:
- Arrive with clean lashes and no mascara.
- Avoid oil-based products around the eyes the day of your appointment.
- If you wear contacts, bring your case and solution.
- Avoid caffeine right before your appointment if your eyes tend to water.
- Plan to arrive on time so you receive the full appointment time.
What happens during the appointment?
Each appointment includes:
- Consultation about your desired look
- Lash mapping to match your eye shape and lifestyle
- Application and final check for comfort and symmetry
- Aftercare guidance to help retention
Do you offer walk-ins?
Retention, Aftercare, and Long-Lasting Results
How long do lash extensions last?
Extensions shed with your natural lash cycle. Most clients maintain their lashes with fills every 2 to 3 weeks.
How Long Do Lash Extensions Take?
A professional lash extension appointment typically takes between 1.5 to 2 hours for a full set.
What affects retention the most?
Retention depends on:
- Natural lash cycle
- Aftercare and cleansing routine
- Oil-based products near the eyes
- Rubbing, pulling, or sleeping face-down
- Heat, steam, and heavy sweating early on
- Makeup and how it is removed
What should I avoid after getting lash extensions?
For better retention:
- Do not rub or pull lashes
- Avoid oil-based removers around the eyes
- Avoid waterproof mascara on extensions
- Avoid sleeping face-down when possible
- Avoid excessive steam or saunas early on
How do I clean my lash extensions?
Can I wear makeup with lash extensions?
Safety and Eligibility
Do lash extensions damage your lashes?
What if I have sensitive eyes or allergies?
Can I get lash extensions if I have lash loss or very sparse lashes?
Who should not get lash extensions?
Can I get lash extensions if I am pregnant?
Removal and Corrections
Do you remove lash extensions?
Yes. We offer professional lash removal ($20). Do not pull extensions off at home.
How do you remove false lashes?
To remove eyelash extensions safely without damaging your natural lashes, it is best to have them professionally removed using a specialized adhesive dissolver.
If you are removing temporary strip lashes at home, apply an oil-based makeup remover to the lash line, wait 60 seconds for the glue to loosen, and gently peel the strip away starting from the outer corner. Never pull or tug, as this can rip out your natural lashes.
I do not like my set. What should I do?
Lash Lift and Tint
What is lash lift and tint?
A Lash Lift and Tint is a semi-permanent treatment designed to enhance your natural lashes without the need for extensions. It is often described as a perm and color for your eyelashes.
Are lash lifts and tints safe?
Yes, lash lifts and tints are generally considered very safe when performed by a certified and experienced professional.
How long does a lash lift and tint last?
Should you add a lash tint?
Who is a lash lift best for?
Can you get a lash lift and tint while pregnant?
Yes, it is generally safe, but hormonal changes during pregnancy can sometimes affect how well the lift takes. Because your skin may also be more sensitive, a patch test is highly recommended, and you should always consult with your doctor first for total peace of mind.
How long does a lash lift and tint take?
A lash lift and tint usually takes about 45 to 60 minutes.
The lift process (perming) takes about 30–45 minutes, and the tinting takes an additional 15 minutes. It’s a relatively quick lunch break service that gives you a low-maintenance, polished look for weeks.
Can you wear mascara with a lash lift and tint?
Yes, but you must wait 24 to 48 hours after the treatment before applying anything to your lashes. This waiting period allows the lift to fully set.
Once that window has passed, you can wear mascara, but it is highly recommended to use a water-based formula rather than a waterproof one. Waterproof mascara requires oil-based removers or heavy scrubbing to take off, both of which can weaken the lift and cause the tint to fade much faster.
Is a lash lift and tint worth it?
Absolutely, if you want a natural, low-maintenance look. It is a cost-effective alternative to extensions that saves time in your morning routine and keeps your lashes looking polished even while swimming or exercising.
Brow Lamination
What is brow lamination?
How long does brow lamination last?
Who is brow lamination best for?
How long does brow lamination take?
At Lashes By Orel, a brow lamination service typically takes 45 to 60 minutes.
This timeframe includes the application of the lifting and setting solutions to restructure the brow hairs, as well as any shaping or cleanup required to achieve a fuller, more structured look.
Pricing Summary
What are your current prices?
- Classic Full Set: $120
- Hybrid Full Set: $140
- Volume Full Set: $150 to $160
- Fill 1-week: $60
- Fill 2-week: $100
- Fill 3-week: $120
- Lash Removal: $20
- Lash Lift: $120
- Lash Tint: $20
- Brow Lamination: $120
Pricing Summary
Still not sure what to book?
If you want:
- Natural definition: Classic
- Soft glam fullness: Hybrid
- Fullest look: Volume
- Lowest maintenance: Lash Lift (add Tint if you want darker definition)
Book online at www.lashesbyorel.com
Where Every Lash Tells a Story
Flawless lashes and brows, tailored for you. Book now and experience true elegance.